Effective Date: 12 November 2025
1. Introduction
Welcome to That Place Dubai (“we”, “us”, “our”). We respect your privacy and are committed to protecting the personal data you share with us via our website [thatplacedubai.com], our Facebook and Instagram pages, catering inquiry forms, event bookings, and other channels. This policy explains what data we collect, how we use it, how we share it, and your rights in relation to that data.
2. Data We Collect
We may collect the following types of personal information:
- Contact information (name, email address, phone number, postal address) when you make enquiries or bookings.
- Event related information (event date, number of guests, event type, location) when you use our catering services.
- Payment and billing information, if applicable, when you purchase our services.
- Usage information when you visit our website or social-media pages (IP address, browser type, device information, pages visited, cookies).
- Communications data (messages you send to us via website, social media or email).
- Any other information you voluntarily provide to us for the purpose of booking, enquiry or use of our services.
3. How We Use Your Data
We use your personal data for the following purposes:
- To respond to your enquiries, process bookings and deliver catering services.
- To manage our relationship with you, including communications about your event, service updates, invoices, and customer support.
- To improve our website, services and customer experience.
- To send you marketing communications (only with your consent) about special offers, events or promotions.
- For legal, regulatory or accounting purposes as required.
4. Cookies and Tracking
We use cookies and similar tracking technologies on our website and social-media pages to:
- Recognise your device and provide smooth functionality.
- Analyse website usage and improve our services.
- Help us deliver relevant advertising and measure the effectiveness of our adverts (including via platforms such as Facebook and Instagram).
You can disable cookies via your browser settings; however, this may affect the functionality of the website.
5. Sharing Your Data
We will not sell your personal data. We may share your data with:
- Service providers and partners (e.g., payment processors, event venues, courier services) who assist us in delivering our services.
- Social media platforms (e.g., Facebook/Meta) if you engage with our pages or lead-ad forms.
- Legal or regulatory authorities if required by law or court order.
When we share data with third parties, we require them to protect your information with adequate safeguards.
6. Data Transfer & Storage
Your personal data may be transferred to and stored in locations outside of your country of residence, including servers in the UAE or other jurisdictions. We will apply appropriate safeguards to ensure your data is treated securely and in accordance with this policy.
7. Your Rights
Depending on your jurisdiction you may have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request erasure of your personal data (where lawful).
- Object to or restrict processing of your data.
- Withdraw your consent to marketing communications at any time.
To exercise any of these rights or if you have questions about our processing of your data, please contact us using the details below.
8. Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure or destruction. However, no system can guarantee absolute security. We encourage you to keep your login and contact details safe.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with the new effective date. Please check back periodically.
10. Contact Us
If you have any questions, comments or concerns about this Privacy Policy or our processing of your personal data, please contact:
That Place Dubai
Email: thatplacecafedubai@outlook.com
Postal Address: Jumeirah Lake Tower, MBL Building, Retail 7, Cluster K, Dubai, UAE
Phone: +971-501148324